Hello! I’m Thomas Graham—a UX researcher who blends curiosity, creativity, and clarity to help teams make smarter product decisions.
Over the past 20 years, I’ve worked with design teams at Disney, Universal, Hitachi, and other organizations across healthcare, Saas, and government industries. That journey has reinforced what I’ve always believed: great design starts with listening — to users, to data, and to the broader environments we build within.
Whether I’m running generative interviews or large-scale surveys, my work is grounded in a clear goal: helping teams make confident, evidence-based decisions. My approach balances rigor and creativity across discovery, synthesis, and storytelling.
Without data, we’re walking blind.
