Twenty years of research, product design, and developing interconnected systems across healthcare, enterprise, defense, and entertainment—hearing directly from those impacted by the work is what keeps me motivated.
I position myself to find what the data is saying, then frame it for whoever has to make the call.
Work where the stakes are real and the user is already under pressure.
I didn’t start in UX research. I came through animation, simulation training, and product design — and each turn left a way of thinking I still use.
I lead end-to-end UX research across web and mobile experiences, supporting product teams through generative and evaluative research, synthesis, stakeholder alignment, and ResearchOps improvements. More recently I've built AI-assisted analysis workflows, cutting synthesis cycle time from roughly two weeks to 7 minutes, enabling faster decisions and parallel studies across teams.
I led discovery for a data integration platform, using interviews, workshops, journey mapping, and rapid prototyping to help product and engineering teams align on the problem space and shape requirements.
I established UX practices, led mixed-methods research, ran experimentation, and translated insights into prioritized recommendations that improved product performance.
I drove UX and research methodology across multiple software programs, improving workflows, usability, information architecture, and brand consistency.
I led cross-functional teams delivering PC-based simulation training systems for U.S. Navy and DoD programs, managing scope, planning, execution, and rollout.
I was the front-end designer for the company intranet and website, produced pilot and maintenance training materials, and designed print, interactive, and web-based advertisements.
I helped produce media for Universal Studios' Poseidon's Fury, Disney's Epcot Illuminations, NSYNC's No Strings Attached tour, Madame Tussauds Times Square, production graphics, and national advertising, including compositing, 2D and 3D animation, image touch-up, and stage/video implementation.
Methods change with the question, but the way I work doesn’t. Three things show up in almost everything I do.
You can count on me to be the one asking questions, and to keep annoyingly asking until we know what we’re actually dealing with.
If something important appears in the data, I test it from different angles until I'm confident it's showing what it appears to show — and not just what I wanted to see.
Research that stops at the deliverable is only half the job. I bring recommendations, stay in the conversation, and follow through.
If you’re working through a problem where the people, the complexity, and the decision really matter, I’d be glad to talk. Most of the work I’m proud of started that way.
